We always welcome your questions and feedback. For privacy-related issues, please contact us at:
325 Route 125, Brentwood, NH 03833
- Information We Collect
- Using Information We Collect
- Information We Share with Others and Your Privacy Rights
- Your Choices about Communication from BusesOnline, LLC
- Cookies and Pixel Tags
- How We Use Email
- Links to Other Sites
- Updating or Reviewing Your Information
- Policy Changes
- Questions or Comments?
- Make a purchase from our website
- Make a purchase for Bus Bux, an ad or a listing
- Inquire about our services
- Request information
- Receive a credit
- Create an account on www.BusesOnline.com
- Sign up for BusesOnline.com email updates
- Enter a contest or sweepstakes
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
- Maintain a BusesOnline.com account
We maintain the data that you provide us, along with a record of your browsing history, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources, including our credit card issuer, whose policies meet the Direct Marketing Association's privacy standards.
We also gather information about how visitors navigate through our website by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies and Pixel Tags for further information.
Using Information We Collect
At BusesOnline, LLC, we always want to provide you with the best possible shopping experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of your account
- Send you promotional offers we believe will be of interest to you
- Send you BusesOnline.com email updates
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including credit card processing, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than BusesOnline, LLC.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices about Communication from BusesOnline, LLC
We offer choices about the types of information you receive from us. If you prefer not to receive email, promotional offers or email updates from BusesOnline, LLC or if you prefer to receive them less frequently, please visit the My Account section of BusesOnline.com or contact us at the address shown below. You can also unsubscribe from our email updates using the link provided in each edition of the email.
If you do not wish to receive other communications from us, such as surveys, please contact us at:
325 Route 125, Brentwood, NH 03833
Please be sure to provide us your exact name and address, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your web browser on your computer. Cookies enable you to place an order on our website. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
- Remember what items are shopping for
- Recognize you when you return to our website
- Enable you to use certain areas of our website, if you have created an account at BusesOnline.com
- Study how our customers navigate through our website and which products they request in site searches
We also use pixel tags – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at BusesOnline.com, you will receive an email confirmation.
We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email and within the My Account section of BusesOnline.com
Links to Other Sites
We provide links on our Web site to other sites to help your online shopping and searching experience. These sites operate independently of BusesOnline, LLC, and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address); please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.
When you make a purchase, request information or create an account on our website, your transactional information is transmitted in a safe, encrypted format. See About Security for details.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.